I am the CEO and founder of Sole Renewal Footcare and Wellness and a Registered Practical Nurse with over 15 years experience.
Hey, I'm Natalie!
Health care has always been my passion. After high school, I trained in medical office administration and went on to run a physiotherapy clinic on the administrative side — an experience that gave me a real understanding of what it takes to run a practice well. But the longer I worked behind the scenes, the more I knew I wanted to be with the people. I enrolled in my PSW certificate part-time while still at the clinic, and I fell in love with hands-on care so completely that I started nursing school just a few months later.
I completed my Registered Practical Nurse training in 2011 and went into long-term care, where one need kept catching my attention: foot care was constantly being overlooked. Residents were going without care that profoundly affected their comfort, mobility, and dignity. In December 2017 I took my Advanced Nursing Footcare certificate thinking it would be a useful side skill — and within weeks, I knew it was the work I was meant to do.
That's how Sole Renewal began. I wanted to build a holistic practice with both a clinic space and a strong community presence, and to surround myself with foot care nurses who care as deeply as I do — not just about technique, but about the person sitting in front of them. Today our team serves long-term care homes, retirement residences, and community clients across Durham Region, and that care-first ethos is the heart of everything we do.
Alongside clinical work, I'm a clinical educator with the AFCN Learning Institute, where I teach incoming nurses the right way to deliver foot care and what's possible in this field. Teaching also lets me give back through complimentary student-led clinics for community members who couldn't otherwise afford care — something I'm proud to be part of.
If you're here, you may be dealing with something painful, embarrassing, or long-ignored. I want you to know: this is never just a task to us. You'll be met with compassion, careful expertise, and a team you can trust to put your health first.
Meet the Team
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Patient Coordinator
Crystal White
With 17 years of experience in the healthcare field, Crystal has dedicated her career to supporting and empowering others. She began her journey in 2007 as a Personal Support Worker (PSW), working closely with individuals with disabilities—an experience that shaped her deep commitment to compassionate, person-centered care. In 2019, Crystal transitioned into healthcare management, where she continues to make a difference by leading teams, improving care delivery, and supporting both staff and clients with a thoughtful, hands-on approach.
Outside of work, Crystal enjoys spending quality time with her family and her beloved pets, cheering on her favourite sports teams, playing volleyball with her daughter, and trying out new recipes in the kitchen.
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Patient Coordinator
Michelle Parker
With nearly 25 years in the healthcare field, Michelle has worked in a variety of roles including as a counselor for at risk teens, chiropractic assistant, and a patient care coordinator. Her passion for helping others has guided her career and inspired her to pursue further education as a Trauma Specialist focusing on domestic violence and childhood abuse.
Throughout her professional life, she has been committed to creating a safe and supportive environment for people in need. Outside of work, she enjoys reading, paddle boarding, and hiking with her 2 adult children and 2 dogs, finding peace and balance in nature and family time.
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Advanced Footcare Nurse
Julie Compeau, RPN
Julie brings 17 years of healthcare experience to Sole Renewal, building her career on compassion, dedication, and a commitment to patient-centered care. She began as a Personal Support Worker (PSW) in long-term care before advancing her skills and becoming a Registered Practical Nurse (RPN) in 2019.
In 2023, Julie took the next exciting step by starting her foot care practice at Sole Renewal Footcare and Wellness, where she combines clinical expertise with a passion for helping clients feel their best—one step at a time.
When she’s not at work, Julie cherishes time with her husband, children, and two fur babies. She enjoys creating special family memories and embracing the simple joys of everyday life.
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Advanced Footcare Nurse
Marlene Riley Osmond, RPN
Marlene is a Registered Practical Nurse with five years of experience, specializing in advanced foot care for the past four years. She is trained in diabetic foot care and is passionate about helping clients who may face challenges accessing essential services.
Marlene focuses on building trust with each patient, creating a safe, supportive, and comfortable space for care.
Outside of the clinic, she enjoys reading, traveling, and spending time with friends.
Marlene values the welcoming, supportive environment at Sole Renewal and loves being part of a team that puts both clients and staff first.
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Advanced Footcare Nurse
Laura Van Dam, RPN
Laura is a Registered Practical Nurse with 11 years of experience in long-term care, mental health, and community nursing, including home peritoneal dialysis. Always eager to learn, she has completed additional training in trauma-informed care, palliative care, mental health law, peritoneal dialysis, and advanced foot care.
Drawn to foot care for its ability to provide immediate relief and improve quality of life, Laura focuses on building strong therapeutic relationships with her clients and helping them reach their treatment goals.
Outside of nursing, she enjoys spending time with her family and many pets, as well as working on her knitting projects.
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Advanced Footcare Nurse
Meredith Marks, RN
Meredith is a Registered Nurse with 20 years of experience, specializing in mental health, geriatric care, and dementia support. Her extensive background working with older adults has shaped her deeply compassionate, patient‑centered approach to care. With experience in general foot care and a strong interest in diabetic education, Meredith is particularly passionate about helping clients understand the risks associated with neuropathy—especially within the elderly population. She believes in empowering individuals through knowledge, prevention, and early intervention.
Meredith’s nursing philosophy is rooted in holistic care. She takes the time to understand each client’s lived experiences, preferences, and unique needs, creating a welcoming environment where people feel genuinely supported.
Outside of her nursing practice, Meredith enjoys life on her hobby farm, where she cares for her beloved chickens and finds joy in the simplicity of rural living.
Advanced Footcare Nurse
Heather Laviolette, RPN
Heather is a Registered Practical Nurse with over 5 years of experience in community and clinical care. She has specialized training in advanced footcare, with a particular interest in diabetic foot health and preventative care for seniors. Heather was drawn to footcare through her passion for helping people stay mobile, independent, and pain-free—she finds great satisfaction in seeing her clients walk away feeling better after each visit. Her approach to care is gentle, respectful, and rooted in building trust with every patient. Heather believes in educating her clients while providing thorough, personalized treatment. Outside of work, she enjoys hiking, gardening, and spending time with her family and her dog.
Advanced Footcare Nurse
April Dale, RPN
April is a Registered Practical Nurse with 12 years of experience and an Honours Bachelor of Science degree from the University of Toronto. Her nursing career has spanned a wide range of healthcare settings — including med/surg, oncology, geriatrics, mental health, and community care — before finding her home in advanced footcare, where she completed her Advanced Footcare Nurse Certification within the past year.
April approaches care with a calm, friendly demeanor and believes that simple, genuine conversation is one of the most powerful tools a nurse has. What keeps her coming back to footcare is the immediacy of the results — the instant relief and visible improvement that both she and her patients can see and feel by the end of every appointment
Advanced Footcare Nurse
Lauren Loveless, RPN
Lauren is a Registered Practical Nurse who graduated in 2024 with a focus on pediatric and geriatric care — but her connection to foot health goes back much further. Before nursing, Lauren spent 17 years as an esthetician specializing in massage and pedicure services, where her passion for foot care took root and her eye for the need for dedicated diabetic foot care only grew stronger.
Lauren brings a warm, patient-centered approach to every appointment, grounding her practice in empathy and a genuine investment in the people she cares for. She believes that the relationship between a nurse and patient is built on trust, and she takes pride in creating an experience that feels as comfortable as it does clinical.
Outside of work, Lauren is a busy mom who loves painting and going for walks.
"Your feet carry you through life — treat them with care."
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Chiropractic & Acupuncture
Dr. Kathryn Kochan, DC
Meet Dr. Kathryn Kochan, Chiropractor! Practicing in Oshawa since 2008, she empowers patients of all ages to live healthier lives through chiropractic care, exercise, and nutrition—she also has advanced training in acupuncture, laser therapy, soft tissue techniques, and orthotics.
Our Commitment to You
At Sole Renewal Footcare and Wellness our team is committed to compassionate, client-centered, knowledgeable and trustworthy care.
CLIENT-CENTERED
COMPASSIONATE
KNOWLEDGABLE
TRUSTWORTHY